Upon Arrival | Events & Incentives with Adelaine Ng
Upon Arrival is for people creating unforgettable travel and event experiences for corporate clients. This community thrives on inspiration, ideas and strategies which are needed now more than ever through challenging times. The drivers for incentive travel are still strong and it’s just a matter of finding where the success stories are. Upon Arrival aims to uncover these stories to see how the strategists amongst us are learning new ways of doing things and even discovering new destinations and experiences that might not otherwise have been considered. We talk about mindset, personal development, pivot ideas and of course, what's happening with the travel and events industry.
Upon Arrival | Events & Incentives with Adelaine Ng
Ep 39 How to resolve conflicts in unconventional ways. Part 1 with Mark Goldman
We don't like it when it happens. But conflict is often unavoidable wherever there are groups of people who need to live or work together over some time. However some conflicts are more difficult to resolve than others, in which case, an experienced mediator can help. Seemingly deep disputes can be healed through unconventional methods like psychodrama and the understanding of space as it relates to connected feelings. Sounds woo hoo? Not when conventional methods have failed.
Mark Goldman has been an actor, author, storytelling expert, magician, mediator and psychodrama therapist. He's also been a meeting planner, dance instructor and a New York chef. This variety of roles has seen him work with many teams and different types of people. It's come very useful in his work as a mediator, resolving disputes and helping people avoid conflicts in the first place.
Quotes From Episode
"Let's say you have a cubicle at work versus an office and that's the place where you have this conflict with John. You shrink and you feel very small because everyone else can hear what he said about you, whether it's true or not and that doesn't feel good. So if I can see that space, then I have a sense of not only what he's saying but how that's affecting you."
" Psychodrama... is action oriented therapy with groups of people. And rather than just talking about what's going on with you, in the group we put into action. It's role playing and we use the audience to take on different roles from that person's life. Very quickly we can get to underneath the cause of the anger."
-Mark Goldman
Don't miss:
-How psychodrama can help resolve conflicts
-How arguments are like the kitchen sink
-Resolution can be reached when people see the bigger picture
-A Japanese principle that can remove the fuel from the fire
-The relationship between your physical space and how you feel
-Conflict resolution for conflict avoiders
Mark Goldman's book on storytelling:
Storytelling Tips: Creating, Crafting & Telling Stories
Also mentioned by Mark:
Amy Cuddy's work on Power Posing. Her TED talk here: https://www.ted.com/talks/amy_cuddy_your_body_language_may_shape_who_you_are?language=en#t-524241
Connect with Mark Goldman:
Email: mark@storytellermark.com
Website: www.storytellermark.com
Connect with Adelaine:
Email: uponarrivalpodcast@gmail.com