Tourism and event companies are under pressure to meet demand while staffing levels are challenging. It's put more stress on leaders and teams who can benefit from leadership hacks now more than ever, on every day battles like email and effective delegating. Especially in a hybrid and multi-generational working world.
Scott Stein is the author of Leadership Hacks and has worked with companies like American Express, McDonald's, Westpac and Habitat for Humanity. He has helped top level executives, including from the events world, to get shortcut results for building personal efficiency and company culture.
Quotes from this episode:
"If you would've taken the time to delegate and delegate properly, you'd actually have more time to focus on the important things."
"The problem is, people go to their inbox and read it from the top. That's where we waste a tremendous amount of time."
"Our leaders go, 'Oh yeah, everybody trusts us,' and then they realise, they don't."
Connect with Scott and join his community:
Facebook: Scott Stein
Scott's new book:
Leadership Hacks: Clever Shortcuts to Boost Your Impact and Results 2nd edition
Other books Scott recommends:
Smart Work: Centralise, Organise, Realise by Dermot Crowley
The E Myth: Why Most Small Businesses Don't Work and What to Do About It by Michael E. Gerber
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